Robin L. Greenslade - Resume

Robin L. Greenslade 

RobinLGreenslade@gmail.com

Dependable Administrative Assistant with more than 21 years of first-rate bookkeeping, clerical, payroll, customer service, personnel management and communication skills. Dedicated to providing organization, excellent customer care, responsible tenant care and personal reliability. Focused on exceeding the expectations of clients and employer.

CAREER HIGHLIGHTS

General Office

• Daily, Weekly, Monthly, and Yearly Sales Reconciliation and Deposit Reports
• Prepared P&L and Expense Reports using MFS and QuickBooks
• Managed A/R, A/P, Payroll and Personnel for multiple corporations concurrently
• Answered phones for multiple corporations concurrently and took accurate messages
• Located desired information using the Internet

Customer Service

• Welcomed all visitors, deliveries and inquires in a friendly and courteous manner
• Provided customers/clients/tenants with desired information in a timely manner
• Listened, calmed, and assisted customers/tenants with concerns
• Established friendly and lasting relationships
• Contacted Past Due Clients/Tenants with concern and implemented payment strategies

Communication

• Utilized Internet email and CRM as effective communication tools
• Answered phones in a courteous and professional manner
• Established rapport with diverse individuals and groups
• Demonstrated ability to express ideas in a team environment and encourage action
• Maintained Social Media accounts to encourage interactive engagement

RELATED EXPERIENCE

Twenty-one years Administrative Assistant experience providing bookkeeping and clerical services; technical, customer and property management support to corporations owned by Drew and Jill Pefferle:

Smart Web Concepts, Inc.	March 2005 – December 2012
ASAP Properties, LLC	November 2009 – December 2012
Hi Tec Automotive, Inc.	July 1991 - March 2005

ADDITIONAL EXPERIENCE

Feagles, Inc./Hair Crafters 1136	August 1986 – July 1991
NCD – Kirby Vacuum Sales	May 1986 – July 1986
Brockway Hair Design	September 1985 – May 1986

                                                                   EDUCATION

Roseville High School	Diploma	1981 – 1985
Citrus Heights Beauty College	Cosmetology License	1983 – 1984